Carol brings over 26 years of experience in the corporate travel industry, with a strong background in travel operations, consulting, and outsourced travel management. Over the course of her career, she has held a wide range of roles - from delivering strategic travel and expense consulting to managing complex global outsourcing projects. Carol has led numerous tactical consulting engagements, including hotel and air sourcing, program optimization, policy redesign, and change management. 

At Festive Road, Carol plays a key role in outsourced initiatives, offering valuable insights to help clients optimize their travel programs. Her deep industry expertise enables her to drive meaningful improvements in operational efficiency, cost savings, and the overall traveller experience.